If you go through the Bike Index, the process is pretty similar. From there, you’ll be taken to a page where you can input your serial number and find out all sorts of information about your bike, like the model name, the year it was made, and even where it was manufactured. If you go through Trek’s website, all you have to do is enter your serial number in the “support” tab on the main menu. You can do it one of two ways: either through Trek’s website or through the Bike Index. Looking up your Trek bike by serial number is a pretty simple process. Here are what those key types look like on our bikes.You can look up your Trek bike by serial number by visiting the Trek website and entering your serial number into the “Support” search bar. For our bikes, we use one of two key types: the ABUS Plus or the Wafer. To order your replacement key, it’s important to know what key type is used for your bike. To order your replacement ABUS key, you will need to know your key type, the key code and in the case of the Wafer key, the key profile as well. What do I need to order a replacement key? If you ordered your bike via the BBOH program after October of 2018, we have this number on file. When you register your new bike, you will also want to be be sure to include this key code and key profile so we have it on file in case you ever lose your key. When you first get your bike, it’s crucial that you jot down your Xtracycle’s serial number and your Bosch e-Bike key code and keep this info somewhere safe. All Xtracycle Bosch bikes use ABUS brand locks and keys and as long as you have your ABUS key type, code and profile handy, ordering a replacement key is just a few clicks away!įirst things first: Keep your serial number and key code somewhere safe! Loosing an important key is the worst! Especially when it’s your Bosch e-Bike key needed to remove your Xtracycle’s battery packs.
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